Use cases
A front desk for the team that is underwater.
One front desk for debt collection, appointment scheduling, lead qualification, customer service, and the industries that run on the phone.
Use cases
Lead management
New leads get a call right away.
The desk contacts your list, qualifies them with your questions, and follows up with the ones who were not ready.
- Turns your contact list into new leads
- Qualifies them with your questions, then books a time
- Reactivates old quotes
Debt collection
Collect past-due payments without much hassle.
The desk reminds customers of past-due balances call, text, and email, sends payment links, and answers billing questions.
- Reminds customers by call, text, and email
- Answers billing related queries
- Passes disputes to you
Appointment scheduling and after-hours
Every call gets on the calendar.
The desk books the visit, sends the reminder, updates the customer when someone is on the way, and answers after you close.
- Books appointments from your open slots
- Sends appointment reminders
- Texts customers when someone is on the way
- Answers after-hours calls and alerts your on-call tech
AI receptionist and customer service
Your 24/7 receptionist.
The desk answers calls and texts from your business info, updates customers on status, and runs a short survey after each visit. When it can't answer, it informs you.
- Answers FAQs from your business info
- Updates customers on status
- Texts or emails you the questions it can't answer
- Runs post-visit surveys and sends them to you
Industries
Healthcare
Managing patients gets easier.
The desk books new patients, reminds them before the visit, and follows up on open balances.
- Books new-patient visits from the next opening
- Reminds patients so fewer chairs sit empty
- Follows up on patient balances
Insurance
Manage renewals, claims, and quotes.
The desk calls before a policy renews, takes the first notice of a claim, and follows up on quotes that never closed.
- Calls before the policy renews
- Takes a first notice of loss and passes it to an adjuster
- Follows up on open quotes
Home services
Manage emergency calls and seasonal tune-ups.
The desk answers the emergency call and alerts your on-call tech. In the slow months, it calls the tune-up list.
- Triages emergency calls and alerts the on-call tech
- Books the visit once you approve it
- Runs seasonal maintenance campaigns from your list
Real estate
Manage site visits and maintenance requests.
The desk qualifies a buyer or renter and books a showing. When a tenant reports an issue, it opens a work order.
- Qualifies property inquiries
- Books showings from your open times
- Turns maintenance requests into work orders
Ready