Industries · Real estate

Manage site visits and maintenance requests.

The desk qualifies a buyer or renter and books a showing. When a tenant reports an issue, it opens a work order.

Where it helps

The businesses that live on the phone.

Same desk, multiple applications.

Brokerages
Website form
“I saw you asked about 18 Elm Street. Saturday at 11 is open for a showing.”
Property management
A tenant call
“The leak in 4B is on a work order for Thursday at 10.”
Leasing offices
After hours
“The two-bedroom on the third floor is open. I can book a tour for Friday at 1.”

Duty 01 · Property inquiries and showings

Elm Street Realty

Inbound and outbound

When someone asks about a property, the desk asks a few qualifying questions and books a showing from your open times.

Inquiries come from

The call that booked the showing

Open line
This is Elm Street Realty. I saw you asked about 18 Elm Street. Are you looking to buy, and is Saturday at 11 all right for a showing?
Jordan K.
Buying. Saturday at 11 works. It's just me.
Open line
Booked. Saturday at 11 at 18 Elm Street. I'll text you the address.

Duty 02 · Maintenance requests

Oak Court Apartments

Inbound

The desk takes the unit, the problem, and how urgent it is, then opens a work order and texts the tenant the time.

Requests come from

The maintenance call

Open line
Oak Court Apartments, this is the front desk. How can I help?
Dana R.
The ceiling in 4B is leaking.
Open line
I'll open a work order for 4B. Is the water still coming in?
Dana R.
It's a slow drip. I put a bucket under it.
Open line
Noted. A plumber is on the schedule for Thursday at 10. I'll text you if that changes.

FAQ

No. It qualifies the inquiry and books the showing. You handle price.

Ready